A care coordinator job is often the single most important role involved in the care of any individual patient. Supervising interdisciplinary care by bringing together the different specialists whose help the patient may need, the coordinator is also responsible for monitoring and evaluating the care delivered.
Day to day duties
Given the wide remit of the job, a care coordinator’s regular duties can be quite varied. Each piece of work they do begins with a meeting with the patient, kinship carers and other family members to discuss their needs, the services available to them and the help they want.
A care plan is drawn up on this basis and the coordinator is then responsible for contacting other care departments or agencies to ensure that services are delivered appropriately.
Daily tasks generally include the following:
- Developing care plans and rearranging them as necessary when difficulties arise.
- Visiting patients, checking on the care they’ve received and documenting it accordingly.
- Working with the care team to evaluate interventions and identify where and when further ones will be required.
- Reading, attending workshops and liaising with professional bodies to stay abreast of developments in the field.
A coordinator needs to understand the importance of listening to patients and respecting their rights as well as adhering to relevant laws and to the standards of care. Given the team supervision aspect of the job, the coordinator must also be responsible for team safety.